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Cox Terms and Conditions

*To receive your Visa® Prepaid Card, you must complete a new subscription for the 3 service COX Bronze Bundle between 10/1/14 - 1/7/15. Account must remain active and in good standing for 90 days to be eligible. Visit http://cox.rewardpromo.com/marketing/cashback by 1/7/15 with your new Cox account number and complete the online Prepaid Card redemption form. If you would like to mail in the Prepaid Card redemption form, please call 1-877-286-4804 to have one mailed. The form must be submitted by mail to the address indicated, postmarked no later than 1/7/15. Offer limited to U.S. residents, 18 years or older, who reside in participating Cox serviceable areas. Post office boxes are not valid street addresses and are not accepted. Incomplete or illegible claims will not be processed. Requests from clubs, groups, or organizations will not be honored, acknowledged or returned. Void where restricted or prohibited by law. Limit one offer per household. Your prepaid card will be sent to the address submitted to the site above after your account has been active and in good standing for 90 days. Please allow 4-6 weeks for delivery of your prepaid card after the 90 day validation period. For questions regarding the status of your Prepaid Card request, call 1-877-286-4804 or visit http://status.rewardpromo.com/cox. Card usage subject to issuer's Cardholder Agreement. Cox Visa Prepaid Cards are issued by MetaBank®, Member FDIC, pursuant to a license from Visa U.S.A. Inc. This card does not have cash access and can be used at any merchants that accept Visa debit cards. Card valid through expiration date shown on front of card. Other restrictions may apply.

Limited-time offer available only to residential customers in participating Cox service areas who sign up for Cox service via this retailer. Equipment charges not included. If you own a One-way Digital Cable Ready TV or other display device that is CableCARD-compatible, you may rent either a CableCARD or a digital set top receiver to receive Cox [Advanced TV/Digital Cable]. Interactive TV features, such as the Interactive Programming Guide, On DEMAND, and Pay-Per-View, and certain digital programming require rental of a digital receiver. If you wish to rent a CableCARD, you must obtain it from Cox. CableCARD is a registered trademark of Cable Television Laboratories, Inc. (CableLabs®) and is used with permission. Separate subscription to a premium channel required to receive its corresponding On DEMAND and HD programming. Some On DEMAND programming may require an additional charge. A digital or HD receiver is not required to tune local HD channels with clear QAM HDTV sets. An HDTV set and an HD receiver or CableCARD™ rental required in order to access other HD programming. DVR receiver rental required for DVR service. Monthly DVR service fee per DVR receiver applies. On DEMAND and Music Choice channels cannot be recorded. Number of digital outlets per household may be limited. Cable modem required for Cox High Speed Internet services. For best performance, use of Cox approved cable modem is recommended. Cox cannot guarantee uninterrupted or error-free Internet service, or the speed of your service. Actual speeds vary. PowerBoost is available only to residential Cox High Speed Internet Preferred and higher speed customers. PowerBoost temporarily increases your download speeds for the first 18 - 22 MB of a file when extra bandwidth is available and is a registered trademark of Comcast Corporation, used with permission. Telephone modem equipment may be required for Cox Digital Telephone service and will be provided by Cox at no additional cost. Telephone modem uses household electrical power to operate and has backup battery power provided by Cox if electricity is interrupted. Telephone service, including access to e911 service, will not be available during an extended power outage or if the modem is moved or inoperable. Installation, inside wiring fees, additional jacks, taxes and surcharges are extra. Telephone service provided by an affiliated COX entity. Not all services, features, or programming may be available everywhere. A credit check and/or deposit may be required. Customers must accept Cox’s Terms and Conditions for service prior to service activation.

Cox Economy Triple Play
Cox Economy Bundle for $79.99/mo for 12 months with 2-year service agreement and Price Lock Guarantee: * Note: Most promotional prices cannot be combined with promotional prices for other services. The regular rate for this service may apply if another promotional service is added to your cart. Offer expires 1/7/15 and is available to new residential customers in Cox service areas. $79.99/month for 12 months is only available for new subscriptions to Cox Economy TV with Movie Pak, Internet Essential, and Phone Starter to complete the 3-service bundle. Bundle rate increases $15/month for months 13-24. 2-year service agreement required. Early termination fees may apply. TV Economy consists of TV Starter service and select cable networks from Cox TV Essential. A Cox digital receiver is reflected in the advertised retail price. Other equipment options are available and prices may vary. Free install limited to standard pro install on prewired outlets. Prices exclude installation/activation fees, equipment charges, inside wiring fees, additional outlets, taxes, surcharges and other fees. Not all services and features available everywhere. A credit check and/or deposit may be required. Offer may not be combined with other offers, discounts or promotions. Other restrictions may apply.

Cox Bronze Triple Play
Cox Bronze Bundle for $99.99/mo for 12 months with 2-year service agreement and Price Lock Guarantee: * Note: Most promotional prices cannot be combined with promotional prices for other services. The regular rate for this service may apply if another promotional service is added to your cart. Offer expires 1/7/15 and is available to new residential customers in Cox service areas. $99.99/month for 12 months is only available for new subscriptions to Cox Advanced TV, Internet Preferred, and Phone Essential to complete the 3-service bundle. Bundle rate increases $30/month for months 13-24. 2-year service agreement required. Early termination fees may apply. Equipment fees extra. Free install limited to standard pro install on prewired outlets. HBO included at no additional charge. After promotional period, regular rates apply. See www.cox.com. Prices exclude installation/activation fees, equipment charges, inside wiring fees, additional outlets, taxes, surcharges and other fees. Not all services and features available everywhere. A credit check and/or deposit may be required. Offer may not be combined with other offers, discounts or promotions. HBO® and related channels and service marks are the property of Home Box Office, Inc. Online orders only. Other restrictions may apply.

Cox Silver Triple Play
Cox Silver Bundle for $119.99/mo for 12 months with 2-year service agreement and Price Lock Guarantee: * Note: Most promotional prices cannot be combined with promotional prices for other services. The regular rate for this service may apply if another promotional service is added to your cart. Offer expires 1/7/15 and is available to new residential customers in Cox service areas. $119.99/month for 12 months is only available for new subscriptions to Cox Advanced TV, Internet Premier, and Phone Essential to complete the 3-service bundle. Bundle rate increases $30/month for months 13-24. 2-year service agreement required. Early termination fees may apply. Offer includes HBO & Cinemax premium channels. Equipment fees extra. After promotional period, regular rates apply. See www.cox.com. Free install limited to standard pro install on prewired outlets. Prices exclude additional installation/activation fees, equipment charges, inside wiring fees, additional outlets, taxes, surcharges and other fees. Not all services and features available everywhere. A credit check and/or deposit may be required. Offer may not be combined with other offers, discounts or promotions. HBO®, Cinemax® and related channels and service marks are the property of Home Box Office, Inc. Online orders only. Other restrictions may apply.

Cox Gold Triple Play
Cox Gold Bundle for $139.99/mo for 12 months with 2-year service agreement and Price Lock Guarantee: * Note: Most promotional prices cannot be combined with promotional prices for other services. The regular rate for this service may apply if another promotional service is added to your cart. Offer expires 1/7/15 and is available to new residential customers in Cox service areas. $139.99/month for 12 months is only available for new subscriptions to Cox Advanced TV, Internet Ultimate, and Phone Premier to complete the 3-service bundle. Bundle rate increases $30/month for months 13-24. 2-year service agreement required. Early termination fees may apply. Offer includes HBO & Cinemax premium channels. Equipment fees extra. After promotional period, regular rates apply. See www.cox.com. Free install limited to standard pro install on prewired outlets. Prices exclude additional installation/activation fees, equipment charges, inside wiring fees, additional outlets, taxes, surcharges and other fees. Not all services and features available everywhere. A credit check and/or deposit may be required. Offer may not be combined with other offers, discounts or promotions. HBO®, Cinemax ®and related channels and service marks are the property of Home Box Office, Inc. Other restrictions may apply. Price Lock Guarantee lets you lock in for 24 months the regular monthly recurring charges for Cox TV, Internet and Phone services, excluding usage charges, premium charges, taxes, fees and other surcharges, that are in effect on the date you sign up. If you receive promotional discount(s) on your services for a period less than 24 months, at the end of the promotional period your rate will change to the price protected rate for the rest of the term of the agreement. At the end of the Agreement, your rate will change to the then-current rate in effect. This offer requires you to sign up for a 24 month Price Lock Service Agreement that contains important terms, including mandatory arbitration and class action waiver. An early termination charge of up to $240 may apply if you cancel or downgrade Cox TV, Internet or basic Phone after the first 30 days of your contract term. The ETF will be decreased each month you remain in your contract. The Price Lock Guarantee Service Agreement can be found on www.cox.com under Policies. Most promotional prices cannot be combined with promotional prices for other services. The regular rate for this service may apply if another promotional service is added to your cart. Limited time offer and is available to residential customers in Cox service areas.

Economy TV + Internet Essential
Cox Economy Bundle for $79.99/mo for 12 months with 2-year service agreement and Price Lock Guarantee: * Note: Most promotional prices cannot be combined with promotional prices for other services. The regular rate for this service may apply if another promotional service is added to your cart. Offer expires 1/7/15 and is available to new residential customers in Cox service areas. $79.99/month for 12 months is only available for new subscriptions to Cox Economy TV with Movie Pak, Internet Essential, and Phone Starter to complete the 3-service bundle. Bundle rate increases $15/month for months 13-24. 2-year service agreement required. Early termination fees may apply. TV Economy consists of TV Starter service and select cable networks from Cox TV Essential. A Cox digital receiver is reflected in the advertised retail price. Other equipment options are available and prices may vary. Free install limited to standard pro install on prewired outlets. Prices exclude installation/activation fees, equipment charges, inside wiring fees, additional outlets, taxes, surcharges and other fees. Not all services and features available everywhere. A credit check and/or deposit may be required. Offer may not be combined with other offers, discounts or promotions. Other restrictions may apply.

Advanced TV + Internet Preferred
Cox Bronze Bundle for $89.99/mo for 12 months with 2-year service agreement and Price Lock Guarantee: * Note: Most promotional prices cannot be combined with promotional prices for other services. The regular rate for this service may apply if another promotional service is added to your cart. Offer expires 1/7/15 and is available to new residential customers in Cox service areas. $89.99/month for 12 months is only available for new subscriptions to Cox Advanced TV, Internet Preferred, and Phone Essential to complete the 3-service bundle. Bundle rate increases $30/month for months 13-24. 2-year service agreement required. Early termination fees may apply. Equipment fees extra. Free install limited to standard pro install on prewired outlets. HBO included at no additional charge. After promotional period, regular rates apply. See www.cox.com. Prices exclude installation/activation fees, equipment charges, inside wiring fees, additional outlets, taxes, surcharges and other fees. Not all services and features available everywhere. A credit check and/or deposit may be required. Offer may not be combined with other offers, discounts or promotions. HBO® and related channels and service marks are the property of Home Box Office, Inc. Online orders only. Other restrictions may apply.

Internet Essential + Telephone Essential
Note: Most promotional prices cannot be combined with promotional prices for other services. The regular rate for this service may apply if another promotional service is added to your cart. Offer expires 1/7/15 and is available to new residential Internet customers in Cox service areas. $9.99/month includes new subscription to Cox Telephone Essential and requires new subscription to Cox High Speed Internet Essential to complete the 2-service bundle. After promotion period, regular rates apply. Additional TV or Internet packages are available and may be required for access to all advertised features. Prices exclude installation/activation fees, equipment charges, inside wiring fees, additional outlets, taxes, surcharges and other fees. Not all services and features available everywhere. A credit check and/or deposit may be required. Offer not combinable with other offers. Cable modem required for Internet services. For best performance, use of Cox approved cable modem is recommended. A DOCSIS 3 modem is required to consistently receive optimal speeds for Preferred and higher tiers, and is strongly recommended for all other tiers. Uninterrupted or error-free Internet service, or the speed of your service, is not guaranteed. Actual speeds vary. Free cloud storage amount varies with Internet service level. WiFi access available to new residential customers with Cox Internet Preferred or higher service at hotspots in select locations outside of Cox service areas. See cox.com/hotspots for available coverage areas and hotspots. PowerBoost® temporarily increases your download speeds for the first 18–22 MB of a file when extra bandwidth is available and is only offered on Preferred and higher packages. PowerBoost® is a registered trademark of Comcast Corporation, used with permission. TV Online access limited to Cox TV subscription services. Not all content may be available. Prices exclude installation/activation fees, long distance/international calls, directory assistance, usage fees, inside wiring fees, additional jacks, taxes, surcharges and other fees. A credit check and/or deposit may be required. Offer not combinable with other offers. TV Caller ID requires Cox Advanced TV and Cox Digital Telephone Essential or Premier. Voicemail required for Readable Voicemail. Telephone modem required and will be provided for the duration of phone service subscription. Upon disconnection of phone service, modem must be returned within 30 days or a monthly rental fee or lost equipment charge will apply. Modem uses household electrical power to operate. Telephone service, including access to e911 service, will not be available during a power outage without a battery or if the modem is moved or inoperable. New modem installs do not come with a battery. You may purchase a battery from Cox or, if you are a Lifeline customer, obtain a battery from Cox without charge. You must monitor and replace the battery as needed (see www.cox.com/battery). Calls to Mexico that terminate on a cell phone or other wireless device will incur a $0.10 per minute charge. Other restrictions may apply. © 2014 Cox Communications, Inc. All rights reserved.

Starter TV
Offer expires 12/31/14 and is available to existing residential Cox customers with High Speed Internet Preferred or higher who newly subscribe to Flex Watch TV service. Offer includes Flex Watch TV, HBO, and Starz and free standard receiver rental for first 12 months. Other equipment options (including a Cox-provided CableCARD® together with a certified compatible Tru2Way CableCARD retail device) may be available and prices may vary. See CableCARD FAQ's on cox.com for details. Flex Watch TV consists of Cox TV Starter with Advanced TV features like On DEMAND, Music Choice, and interactive on-screen guide. Monthly rate increase $20.00/month for months 13-24. Optional Cinemax and Epix are available for $5/month each for 12 months. After promotion periods, regular rates apply. See www.cox.com. Prices exclude installation, additional equipment fees, additional outlets, taxes, surcharges and other fees. Not all services and features available everywhere. Offer not combinable with other product offers. A credit check and/or deposit may be required. Other restrictions may apply.© 2014 Cox Communications, Inc. All rights reserved.

Economy TV
Offer expires 12/31/14 and is available to existing residential Internet or Phone customers who newly subscribe to TV Economy service in Cox service areas. TV Economy consists of TV Starter service and select cable networks from Cox TV Essential. A Cox digital receiver is reflected in advertised retail price. Other equipment options (including a Cox-provided CableCARD® together with a certified compatible CableCARD retail device) are available and prices may vary. See CableCARD FAQ's on cox.com for details. $24.99/month is for first 6 months. Regular rates apply thereafter. See www.cox.com. Prices exclude additional installation/activation fees, equipment charges, inside wiring fees, additional outlets, taxes, surcharges and other fees. Not all services and features available everywhere. A credit check and/or deposit may be required. Offer may not be combined with other offers, discounts or promotions. . Other restrictions may apply.©2014 Cox Communications, Inc. All rights reserved.

Advanced TV
Offer expires 12/31/14 and is available to existing residential Cox customers who newly subscribe to Cox Advanced TV with Contour Service and Record 2 DVR service in Cox service areas. Contour service includes the Contour app, Record 2 DVR and Contour Guide. $49.99/month is for first 12 months. Includes HBO at no additional charge for new HBO subscriptions only. Regular rates apply thereafter. See www.cox.com. DVR equipment fees not included. After promotion period, regular rates apply. Prices exclude additional installation, equipment fees, additional outlets, taxes, surcharges and other fees. Not all services and features available everywhere. Offer not combinable with other product offers. A credit check and/or deposit may be required. Other restrictions may apply. Minimum of Cox Advanced TV, High Speed Internet Essential, and an iPad® or select Android™ enabled tablets required to enjoy all Contour features. Digital receiver/remote rental required. DOCSIS 3.0 modem recommended for best viewing experience. Other restrictions may apply. ©2014 Cox Communications, Inc. All rights reserved.

Essential Internet
Offer expires 12/31/14 and is available to existing residential Cox video or phone customers who newly subscribe to Cox Internet in Cox serviceable areas. Offer includes new subscriptions to Cox Internet Essential. Regular rates apply after 12 months or if any prerequisite services are downgraded or cancelled. See www.cox.com. Free install for current customers newly adding Cox Internet and is limited to standard pro install on up to 3 prewired outlets. Prices exclude additional installation/activation fees, equipment charges, inside wiring fees, additional outlets, taxes, surcharges and other fees. Not all services and features available everywhere. A credit check and/or deposit may be required. Other restrictions may apply. Security software value based on comparable market prices. Cable modem required for Internet services. For best performance, use of Cox approved cable modem is recommended. A DOCSIS 3 modem is required to consistently receive optimal speeds for Preferred and higher tiers, and is strongly recommended for all other tiers. Uninterrupted or error-free Internet service, or the speed of your service, is not guaranteed. Actual speeds vary. Other restrictions may apply. ©2014 Cox Communications, Inc. All rights reserved.

Preferred Internet
Note: Most promotional prices cannot be combined with promotional prices for other services. The regular rate for this service may apply if another promotional service is added to your cart. Offer expires 1/7/15 and is available to new residential Cox Internet customers in Cox service areas. $39.99/mo is only available for new subscriptions to Internet Preferred or higher service. After promotion period, regular rates apply. See www.cox.com. Prices exclude installation/activation fees, equipment fees, inside wiring fees, additional outlets, taxes, surcharges and other fees. A credit check and/or deposit may be required. Offer may not be combined with other offers. Online orders only. Other restrictions may apply.

Essential Phone
Offer includes new subscription to Cox Phone Essential for $9.99/month. After promotion period, regular rates apply. Free install limited to standard pro install on prewired outlets. Prices exclude additional installation/activation fees, long distance/international calls, directory assistance, usage fees, inside wiring fees, additional jacks, taxes, surcharges and other fees. A credit check and/or deposit may be required. Offer not combinable with other offers. Other restrictions may apply.

** 30-day money-back satisfaction guarantee entitles customer to a refund of installation fees and first month's Cox High Speed Internet service fee and modem charge if purchased from Cox and excludes other Cox service fees. Customer must claim refund within 30 days of service activation. Other restrictions may apply.